Stay in touch with me

Better to ask the way than to go astray (FAQ)

Where can I talk to you?

You can talk to me by sending an email to: Hover to display email, or by using contact form on the website, e.g. under contact.
You can also use the chat on the site, which is located in the bottom right corner.

Where can I read the privacy policy and terms of use?

The privacy policy can be found at this link, while the terms of use can be found at this link. You will also find links to both documents in the footer of the page.

Where can I read the rules of cooperation?

Rules of cooperation can be found at this link. You will also find a link to the document in the footer of the page.

Where can I read the terms and conditions of the affiliate programme?

Terms and Conditions of the Affiliate Programme can be found at this link. You will also find a link to the document in the footer of the page.

What do I get in my "order package"?

Above all, you will receive the services you ordered and the project will be handled by a professional developer who will not only carry out the commissioned tasks at the highest level, but will also advise you on many other IT topics. After the project is completed, you will receive personalised animations* from me, which you are free to use to promote your brand. In addition to this, you will receive the "4 pillars of a stable e-business, without marketing bullshit" guide with over 250 pages of concretes. And to top it all off, you will receive a guide showing you how to operate the site.

What does the course "WordPress page/dashboard operation" contain?

This course is designed to show you how to navigate the WordPress panel. It covers issues such as: adding new posts or pages, updating themes, plugins, and WordPress.
*The course is only available as a pdf*

What does the guide "4 pillars of a stable e-business, without marketing bullshit" contain?

This guide contains 250 pages of pure knowledge to help you kick-start your business and take care of very important aspects of it.
*The guide is only available as a pdf*

What is personalised animation?

Each client receives a several-second 2D animation prepared for their brand, which they can use to promote their business.

*The number of animations depends on the package selected

What is the waiting time for the realisation of the website/e-shop?

It depends on the order. The standard waiting time for the service is about 2-4 weeks (depending on the current realizations) after I receive 100% of the materials and agree on the required features. On client request, I can shorten this time by about 50%, i.e. to 1-2 weeks.

Do I choose the design?

You can tell me how you want the site to look or a graphic designer can prepare a unique, elegant look for your site.

Do you take an advance? What is the process of purchasing services like?

What is the difference between having my own hosting and using hosting arranged by you?
If the client chooses hosting arranged by me he will receive project, all data and access details before settlement. If they use their own hosting, they will not receive the site before settlement.

a) Hosting provided by me

Once the quote has been accepted and the details agreed, if applicable, we sign the contract.
If a graphic design service has been selected:
- An advance payment is taken in the amount equivalent to the amount of this service.
- After the advance payment has been credited, I will create the graphic design and create project.
- A second advance payment is charged once the second (in line) milestone (Creation of the homepage and 4 main subpages) has been approved and is 15%.
If no graphic design service is selected:
- The first advance payment is only collected after the approval of the first milestone (Creation of the homepage and 4 main subpages) and is 15%.
- After the advance payment has been credited, I will create the whole project.
- There is no further advance payment.
Once the client accepts the website, I issue an invoice and I pass on all documents and account details.
The customer settles with me.

b) Hosting provided by the customer

Once the quote has been accepted and the details agreed, if applicable, we sign the contract.
After signing the contract, an advance payment is taken, which is 20% of the total order value.
After the advance payment has been credited, I will create the first milestone (and graphic design if applicable) on my hosting.
After completion of the first milestone (Creation of the homepage and 4 main subpages), a second advance payment equal to 20% of the total order value is charged.
After the advance payment has been credited, I will create the whole project on my hosting.
Once the site is accepted by the client, I issue an invoice and I await settlement from the client.
Once settled, I move the project to the client's hosting and I pass on all documents and account data.

The above descriptions are approximate descriptions of the process of purchasing and creating a website. This process may change and will be presented at the final quotation.

Can we sign a contract?

Of course, I sign a contract with every client whose project is valued at more than £500/2000PLN and with every client who asks for a contract, regardless of the amount.

Do you issue invoices?

Yes, I issue an invoice with every order, it is an British invoice, without VAT

Can I buy a website or shop in installments?

By all means! I offer payment in 2-5 monthly instalments of 0%.

What if I want a paid template or a paid plugin?

In this case, you are charged additional costs (equivalent to the cost of the plugin/template) and prepayment.
I do not buy the template/plugin from my own budget.

Can I ask for changes after paying for the site?

Of course! You should purchased a “support package” if you want me to make changes to your website after the order has been completed.
If it is work that we agreed on earlier (e.g. there was no plug-in that was added later, but we agreed on it during the work) I will do this as part of the order.

Is the content I want on the pages provided by me or is it created by you?

The content, pictures, and materials for the shop, e.g. product pictures, prices, etc., is provide by you. I can provide you with photos and texts for an additional fee.

Is there a functionality limitation?

Yes, functionality is limited by Wordpress, plug-ins and especially Elementor, but I can add additional functionality by arrangement and additional fee.
I can change, add, remove functionality by code (e.g. by adding a FAQ section like this one).

Why should I choose your offer with Elementor PRO?

The page with Elementor PRO can be freely changed and adjusted so that interesting pages are created more pleasantly.
Read more here: https://tomecki.studio/which-website-eshop-development-service-should-i-choose/

Why should I choose your offer with custom theme?

The page with custom theme is much better optimised and therefore perform very well in speed and SEO tests.
Read more here: https://tomecki.studio/which-website-eshop-development-service-should-i-choose/

Can the price of services differ from what I see on the calculator?

The final price of services may differ from the quote in the calculator as I am unable to include all variables. It only serves as a preview of the approximate price.

Why is a page with an Elementor plugin cheaper?

A project with Elementor PRO is cheaper because it takes less time to complete such a project. However, like any page builder, Elementor slows down the site and adversely affects SEO. There are also problems with integrating additional features or design. When your licence expires, you will need to renew it to continue using Elementor PRO.
Attention!
You do not need to renew your license for Elementor because the site will continue to work properly. You only need to renew the license if you want to make changes to the page that include Elementor PRO and if you want support or updates.

Can I change my conception of the project after sending you the quote?

Of course. Once you send me a quote, I will reply to your message immediately and then you can tell me about the new concept.

Can I get any freebies? ;)

Of course you can! After the project is completed, you will receive 2* personalised animations from me, which you are free to use to promote your brand. In addition to this, you will receive the "4 pillars of a stable e-business, without marketing bullshit" guide with over 250 pages of concretes. And to top it all off, you will receive a guide showing you how to operate the site.

*If you choose to create your project on Elementor, you will only receive one animation.

Will I be able to buy the shop back from you?

Of course! You can buy back your site at any time by paying 120% of the shop value.

Am I still dependent on you after buying out the shop?

No, if you have bought the shop from me, it belongs 100% to you. I will provide you with all necessary documents and access data. Nevertheless, I invite you to further cooperation ;)

Are there any conditions/rules?

Please read the rules below, and if you have any questions, please write to me.

I am very happy that you are interested in my offer, but we need to discuss some things before we start ;)
1) Periodically (once per month) you transfer to me a fixed percentage of the profits generated on the e-commerce platform that I will create for you.
2) I provide and control the hosting on which the e-commerce platform operates. Why? Well, I can make an oral, written agreement – it doesn’t matter. However, the problem is that every agreement can be broken, changed, bypassed… And I come out of one simple assumption: Either fair (partnership) or not at all. That is why I propose one, simple mechanism, thanks to which my investment in your facilities will be secured – I have to keep control over the platform. If you change one’s mind in the future, the platform stays with me.

Full terms and conditions of cooperation can be found at this link.

How does your affiliate programme work?

1. When you register, you receive a account details to my own CRM, where you have a promotional code and statistics.
2. Recommend my services to whom you wish.
3. Earn money on every order (websites, animations, plugins, etc.)

How much can I earn on your affiliate programme?

Websites and e-shops:
The cheapest website costs £200, meaning you get min. £40 for the simplest website. E-shops go up to £2000, meaning you can get up to £400!
Development:
You can receive 20% for every copy of my plugins sold.
Animations:
The cheapest animation costs £10, meaning you get min. £2 for each animation.

Are there any rules in your affiliate programme?

Yes, all the rules can be found at this link: Terms and conditions of the affiliate programme

*tomeckiStudio reserves the right to change the terms of service.*

Contact me if you:

need a free quote for your project,
have questions about my services,
would like to cooperate with me.