How to configure the sending of a welcome email correctly

  1. Make sure that sending a welcome email is enabled;
  2. If you want to send emails in HTML format, make sure that “Send emails in HTML format” is enabled;
  3. Select the template you wish to use, or select “custom template” (PRO) if you wish to set your own message design;
  4. Make sure all fields are filled in (you can check the preview of the message by pressing “show template preview”;
  5. If messages do not send, try setting up your own SMTP (PRO).

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